Privacy Policy

Welcome to Trusted Home Buyers. This privacy policy explains how we collect, use, protect, and handle your information when you use our website. We are committed to protecting your privacy. By using our service, you agree to the collection and use of information in accordance with this policy.

1. Information Collection

We may collect the following information when you use our website:

• Name and contact details
• Property information and condition
• Email address and phone number
• Postal address and location details
• Selling motivation and timeline
• Property details and specifications
• Website usage data
• Information relevant to customer surveys and offers

2. Use of Information

We use the collected information for:

• Understanding your needs and providing better service
• Internal record keeping and process improvement
• Contacting you about your property selling request
• Sending promotional communications about new services or offers
• Market research and service improvement
• Customizing our website according to your interests
• Providing you with property valuations and offers

3. Information Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes physical, electronic, and managerial procedures to safeguard the information we collect online.

4. Cookies and Tracking

We use cookies to enhance your browsing experience. These are small files stored on your computer’s hard drive that help us analyze web traffic and customize our services to your preferences. You can choose to decline cookies, though this may affect website functionality.

5. California Privacy Rights (CalOPPA)

In accordance with CalOPPA:

• Users can visit our site anonymously
• Our privacy policy link is easily accessible
• Users will be notified of privacy policy changes
• Users can update their personal information

6. Children’s Privacy (COPPA)

We do not knowingly collect or market to children under 13 years of age. If you are under 13, please do not provide any information on this website.

7. Fair Information Practices

In case of a data breach, we will notify affected users:

• Via email within 1 business day
• Via website notification within 1 business day

8. CAN-SPAM Act Compliance

We collect your email address to:

• Respond to inquiries
• Process and update property requests
• Send relevant information about our services
• Provide marketing communications

All emails include an unsubscribe option, and we promptly honor all opt-out requests.

9. International Users

If you’re accessing our website from outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located.

10. Contact Information

For privacy concerns or information updates, please contact us at [Company Email].

11. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date.

By using our website, you consent to this privacy policy.

Last updated: January 16, 2025

This privacy policy is the exclusive property of Trusted Home Buyers. All rights reserved.